EZ Peptides supplies products strictly for laboratory research use only. Due to the nature of research chemicals and laboratory materials, we operate a limited returns and refunds policy as outlined below.
We do not accept returns on any products once they have been shipped, except where required by UK consumer law. This includes (but is not limited to):
This policy is in place to ensure product integrity, safety, and traceability.
Refunds will only be issued under the following circumstances:
To be eligible for a refund, you must:
If your order arrives damaged or incorrect, please email: info@ezpeptides.co.uk with:
Once reviewed and approved, we will arrange a replacement or refund, at our discretion.
EZ Peptides accepts no responsibility for products that are:
Products are not intended for human or veterinary consumption, and refunds will not be provided for misuse.
Approved refunds will be processed within 5–10 business days and returned to the original payment method where applicable.
For all returns and refund enquiries, please contact:
Email: info@ezpeptides.co.uk